
Rules
Part of Administration careers: five forms the work takes
What administration careers pay, and what moves it
Administration pay runs from about $38,000 for front desk work to $95,000 for operations managers, and the level behind the title sets the range.
What administration careers pay is a package, not a single number. Base salary, overtime eligibility, shift differential and a bonus tied to a date each move the total. Read all four before you compare two offers.
What to take away
- The Bureau of Labor Statistics puts the median annual wage for secretaries and administrative assistants at $46,290 as of May 2024. The lowest tenth earned under $32,000 and the highest tenth above $72,000.
- Front desk work pays least. Receptionists and information clerks had a median near $38,000 in May 2024. Executive assistants sat at $68,000, and office and administrative support supervisors at $63,000, with the top tenth above $95,000.
- Overtime eligibility is a duties test, not a title test. An employer can be wrong about its own job, and the error usually costs the employee money.
- Shift differentials run 10 to 15 percent for evenings and nights in many public and hospital systems, and the federal night pay rule adds 10 percent after 6 p.m. Ask whether the role covers opening or closing.
- A bonus paid only to people still employed on a stated date is a cost of leaving. It is not a reward for the year you worked.
- Level, not title, sets the ceiling. The same job at two employers can differ by $20,000 because one treats administration as overhead and the other as capability.
What the work actually pays
The Bureau of Labor Statistics publishes wage data by occupation every May and updates it the following spring. Its figures are the baseline to compare any offer against, and the definitions behind them are explained on the questions and answers page for the occupational wage program.
The categories that cover administration are narrower than the word suggests. Secretaries and administrative assistants, the largest group, had a median annual wage of $46,290 in May 2024, about $22 an hour. The middle half earned between $37,000 and $59,000.
| Role | Typical median | Where the top tenth sits |
|---|---|---|
| Receptionists and information clerks | about $38,000 | above $55,000 |
| Secretaries and administrative assistants | $46,290 | above $72,000 |
| Medical secretaries and administrative assistants | $42,000 | above $62,000 |
| Bookkeeping, accounting and auditing clerks | $49,000 | above $75,000 |
| Human resources assistants | about $50,000 | above $72,000 |
| Payroll and timekeeping clerks | about $54,000 | above $78,000 |
| Legal secretaries and administrative assistants | about $57,000 | above $85,000 |
| Office and administrative support supervisors | $63,000 | above $95,000 |
| Executive assistants | $68,000 | above $105,000 |
Front desk work is the entry point. Receptionists answer the main line, greet visitors and sort the mail, and the median sits near $38,000, about $18 an hour. Medical secretaries handle scheduling, patient records and insurance paperwork for about $42,000.
Two of those rows pay more for scope than for seniority. Legal secretaries file court documents and manage case calendars for a median near $57,000. Executive assistants run a senior leader's calendar, travel and correspondence for $68,000, close to $33 an hour.
Bookkeeping, payroll and HR assistant roles sit in the middle. Bookkeeping, accounting and auditing clerks median $49,000, human resources assistants about $50,000, payroll and timekeeping clerks about $54,000. Supervisors of clerical teams, the first rung of management, median $63,000.
Those are national figures. A Boston or Seattle employer pays above them for the same work, and an employer in a smaller metro pays below.
California, Massachusetts, New York and the District of Columbia run above the national median; Mississippi, Arkansas and West Virginia run below. The gap is mostly local labor supply, not the difficulty of the job.
Sector moves pay as well. Hospitals, law firms, banks and universities pay above the national median for clerical work. Retail chains, staffing agencies and small nonprofits pay below it. A staffing agency in most markets bills $25 to $40 an hour for an administrative placement and pays the temp $18 to $25.
The spread inside one role is wider than the spread between roles. The same executive assistant job at two employers in one metro can differ by $20,000. One slots it as departmental support, the other as support for the whole company.
Exempt or non-exempt decides whether extra hours are paid at all
Federal wage law splits employees into those who must be paid overtime and those who need not be. For office roles the exemption most often claimed is the administrative one, and the Department of Labor sets out what it requires in its fact sheet on the white-collar exemptions.
The salary floor for that exemption has been $684 a week, $35,568 a year, since a 2024 increase was vacated in federal court. Several states set a higher floor. California requires twice the state minimum wage for a full-time exempt employee, $68,640 a year in 2026, and Washington, Colorado and New York publish their own numbers.
Two conditions are commonly misread. The first is that the exemption turns on duties, not on how you are paid. A salary is one condition among several, not the test itself.
The second is that the administrative exemption is not about doing administration. It covers work tied to management or general business operations, with independent judgment on matters of significance. A great deal of skilled administrative work does not meet that description, which means the person doing it is owed overtime.
If your duties have drifted far from the description you were hired under, the classification that came with it may no longer fit. That is a question for a state labor office or an employment attorney, not for the payroll system that produced the answer.
Hours that count, and hours people assume do not
Even where the classification is settled, the number of paid hours is not obvious. Waiting, travel between sites, required training and time spent reachable by phone are each treated in specific ways. The Department's guidance on what counts as hours worked is the place to check rather than the office folklore.
Three arrangements are worth asking about before you accept an administrative role.
Hours that count
- Coverage. Whether the desk must be staffed at fixed times, and what happens when the other person on it is away.
- Reachability. Whether you answer outside hours, how often that has happened in practice, and whether anyone records it.
- Early and late duty. Whether the role covers opening or closing, and whether that carries a differential.
Public employers write their differentials down. The federal rule for night pay on the General Schedule pays 10 percent for regularly scheduled hours after 6 p.m., and locality pay adds a double-digit percentage to base in every metro.
Private employers rarely publish anything, so the question has to be asked. Evening and night premiums in hospitals and call centers typically run 10 to 15 percent, with another 5 to 10 percent on weekends. Two hundred differential hours a year at $22 an hour adds about $450.
The bonus that is really a retention device
Administrative roles often carry a small annual payment tied to a date, not a result. A payment you receive only if still employed on a given day is a cost of leaving. Value it that way when comparing two offers.
Annual bonuses for administrative staff typically run 3 to 8 percent of base in most markets, and 5 to 10 percent in banking, law and hospital systems. A promised $2,000 paid next March is worth less than $2,000 today if you might leave before then.
| Question to ask | Why it changes the value |
|---|---|
| Is the payment discretionary or promised in writing? | A promised payment is part of the package; a discretionary one is a hope |
| Must you be employed on a stated date to receive it? | If so, it prices your exit rather than your work |
| Is it tied to a measure you control? | A measure you do not influence is a lottery with your name on it |
| Does it repeat, or was it a one-off? | A one-off cannot be assumed into next year's income |
| Does it change what your overtime is worth? | For non-exempt staff it can, and the rules on bonuses and the regular rate explain how |
Why the employer's own economics set the range
An organization does not pick an administrative salary from a market table. It has a structure, that structure has levels, and each level carries a range set for the whole organization rather than for your desk.
Scope sets the level your job is slotted into: what you decide alone, what you commit, how far your work reaches. That is why the argument about pay is usually an argument about level, which the guide to salaries and advancement treats in detail.
Levels typically step 10 to 15 percent apart. Moving up two levels, the usual size of a real promotion, adds 20 to 30 percent to base. A new title with no level change usually adds nothing.
The second constraint is where the function sits in the accounts. An employer that treats administration as overhead manages it downward as a cost. One that treats it as the reason the place runs manages it as capability. Same title, same duties, different ceiling.
You can usually tell which you are dealing with by asking who the function reports to. Where the reporting line runs into operations, the work is being counted as capability, because that function is measured on whether things run.
How to compare two offers without being misled
Put both offers on one page in the same units. Convert everything to an annual figure, then adjust for what each one costs you.
Two offers, same units
Offer A
- Base salary
- $46,290
- Overtime
- 100 hrs at $33.38
- Shift differential
- 200 hrs at $2.23
- Bonus
- none
- Annual total
- just over $50,000
Offer B
- Base salary
- $50,000
- Overtime
- none paid
- Shift differential
- none
- Bonus
- must survive to March
- Annual total
- worth less
A $46,290 base with 100 overtime hours at $33.38 and 200 differential hours at $2.23 comes to just over $50,000. A $50,000 base with no overtime pay and a bonus you must survive until March to collect is worth less.
The definitions matter more here than anywhere. Administrative work is split across several occupational categories, so the one whose name matches your title may not be the one your job is counted in. The same split shows up in administration careers, where scope rather than title decides what the work is worth.
Common questions
My employer calls me exempt. Can they be wrong?
Yes, and it is common where a job has grown or shrunk since it was written. The classification follows the duties as they are performed. Take a real dispute to a state labor office or an employment attorney.
Is a title with "manager" or "coordinator" in it worth more?
Only if the level behind it changed. Titles are handed out instead of money more often than people expect. Ask what level the role sits at and the range for that level.
If the title comes with people reporting to you, that is a different job. Read what management actually costs before you agree to it.
Should I accept a lower base for a larger bonus?
Not without knowing whether the bonus is promised, repeating and within your influence. A base is certain and compounds into every future raise. A conditional payment does neither.
How do I compare an in-house role with a temporary one?
Compare the whole arrangement, not the hourly figure. Check guaranteed hours, what happens in a quiet week, whether holiday and sick time are paid, and how long the assignment runs. Temporary rates are higher because those four things are missing.







